Your trust is our greatest asset at 13bet. Everything about what information you provide, how we use it, and how we keep it safe is explained here in plain, straightforward English.
Your information is protected with the same level of security used in the banking industry. Every transaction is end-to-end encrypted.
13bet never sells your personal information to advertisers or third parties. This is our firm and unwavering commitment.
You can view, update, or delete your data at any time. Your data belongs to you.
We only collect what is strictly necessary to provide our services — nothing more.
You will always be informed before any policy changes take effect. There are no surprises—everything is communicated transparently.
13bet follows international data protection standards. Your privacy is safeguarded to global benchmarks.
This Privacy Policy applies to all users of the 13bet.id website and mobile app. By using 13bet's services, you agree to this policy. It has been written in plain English because your understanding is our top priority.
Since 13bet launched in 2018, one thing has remained constant — the trust of our users is our most valuable asset. People are often hesitant to share personal information online, and that concern is entirely valid. That is why we want you to know exactly where your data goes, how it is used, and how carefully we protect it.
This Privacy Policy is written in plain, accessible language rather than legal jargon — so you can truly understand it. You are welcome to read it at any time, whether before or after registering with 13bet.
13bet collects only the information required to deliver its services properly and keep your account secure. Full details are provided below:
| Data Type | Example | Purpose | Requirements |
|---|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | KYC verification, age confirmation | Mandatory |
| Contact Information | Email, phone number | Registration, Notifications | Mandatory |
| Financial information | Mobile Banking/Nagad number, transaction history | Payment Processing | Mandatory |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention | Automatic |
| Activity Data | Betting History, Gaming Patterns | Service Improvement, VIP Program | Automatic |
| Preference Information | Language, Notification Settings | Personalized Experience | Optional |
13bet collects information through three primary methods. Each method involves your consent or awareness.
You provide information directly when registering, submitting KYC documents, making a deposit or withdrawal, or contacting our support team.
When you use the 13bet website or app, certain technical information is collected automatically — such as your IP address, device type, browser details, and activity logs. This information is essential for security and fraud prevention.
Limited information may be exchanged with trusted identity verification services for KYC purposes, and with payment gateways such as Mobile Banking, Nagad, and Rocket for payment processing. All such third parties operate under strict confidentiality agreements.
13bet uses the information it collects for the purposes listed below. Each use has a specific reason behind it — no unnecessary processing takes place.
Cookies are small text files stored in your browser. 13bet uses various types of cookies to enhance your experience.
The site cannot function without these cookies. Maintaining your login session and storing security tokens are among their essential functions. These cookies cannot be disabled.
These cookies remember your language preference and login state, making your experience smoother. Without them, you would need to adjust your settings every time you visit.
Data on which pages you spend the most time on and which games you play most often helps us improve our services. All data is anonymized and aggregated.
13bet uses industry-leading technology to protect your data. Our security team remains vigilant around the clock, 24 hours a day.
13bet does not store your data indefinitely. Once it is no longer needed, it is securely deleted.
At 13bet, you own your data. You have the following rights, and we are committed to respecting every one of them.
You may request to view the information we hold about you.
You may request corrections to any inaccurate information.
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You may request that the use of your data be restricted to specific purposes.
You can download your information in a portable format.
You may opt out of marketing communications and certain types of data processing.
13bet strictly refrains from providing services to anyone under the age of 18. This is both a policy requirement and a legal obligation.
13bet may update this Privacy Policy from time to time. Changes to our services or applicable laws may make such updates necessary.
For significant changes, we will notify you by email and in-app notification at least 30 days in advance. For minor updates, the revision date at the top of the page will be updated accordingly.
Continued use of 13bet after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions, requests, or complaints regarding our Privacy Policy, please don't hesitate to reach out. 13bet is always ready to listen.
By using 13bet, you confirm that you have read and agreed to this Privacy Policy. Associated with this policy Terms & Conditions And Responsible Gambling Also Read Our Policy.
Your privacy is protected at 13bet. Play, win, and have fun in a secure environment.