Your Well-Being Is Our Priority

13bet Responsible Gaming – Enjoy Entertainment Safely

Gaming should be fun—not stressful. At 13bet, we believe entertainment is truly enjoyable only when you are in control. On this page, we provide all the responsible betting tools and information you need—because your well-being is our greatest responsibility.

Personal Limit Criteria
Daily Deposit LimitBDT 5,000
Weekly Betting LimitBDT 20,000
Monthly Loss LimitBDT 30,000
Session Time Limit2 Hours

* For illustrative purposes only. Log in to your account to set your own limits.

Our Responsible Gaming Tools

13bet's dedicated tools are always ready to help you stay in control

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately — increasing it requires a 7-day waiting period.

Session Time Limit

Decide how long you will play before you start. When the time is up, 13bet will send you a reminder—taking a break is a sign of strength.

Set a Loss Limit

Your session ends automatically once you hit a set loss amount — the most effective way to prevent chasing losses in the heat of the moment.

Self-Exclusion

Temporarily or permanently close your own account — choose anything from 1 week to a permanent ban, whatever feels right for you.

Cooling-Off Period

Take a break from 24 hours up to 6 months. You won't be able to log in during this time—return only when you feel ready.

Gaming History Review

View your full betting history—wins and losses—at any time. Understand your patterns and make informed decisions.

Keep in Mind

Betting is a form of entertainment, not a source of income. At 13bet, responsible gaming is a fundamental right for every player. We want you to always stay informed and in control.

About Us

What does responsible gaming actually mean?

Responsible gaming means betting in a way where you are always in charge of your own decisions—calmly and deliberately, not on impulse. It means not chasing losses by placing bigger bets, but instead playing within your budget and enjoying the experience.

At 13bet, responsible gaming isn't just a rule—it's part of who we are. We believe that a player who games in a healthy, controlled way enjoys the experience more in the long run, and keeps their family life and finances in good shape.

Core Principles of Responsible Gaming: Decide how much you can afford to lose, stick to that budget, and treat betting as entertainment—not a financial solution.

Online betting is growing in popularity across Bangladesh, and with that growth comes the risk of addiction for some. 13bet wants our platform to always be a source of enjoyment, never distress.

Caution

Warning Signs of Addiction

Gaming addiction often creeps in gradually, not all at once. If you notice any of the signs below in yourself or someone in your family, it is time to pay attention.

1
Playing Beyond Budget

Betting beyond your means or with borrowed money.

2
Chasing Losses

Chasing losses by repeatedly placing bigger bets.

3
Hiding from Family & Friends

Hiding your betting activity from family.

4
Impact on Work and Relationships

Unable to concentrate on work or studies because of betting.

5
Unable to Stop

Wanting to stop but being unable to.

6
Need for More Money

You need to bet more than before to feel the same level of excitement.

7
Emotional Distress

Feeling angry, anxious, or depressed when you cannot play.

8
Disruption to Daily Life

You are cutting back on eating, sleep, or time with family in order to play.

If 3 or more of the above signs apply to you: Take this seriously. Use 13bet's self-exclusion feature and seek professional help. That is not weakness—it takes courage.
Protective Tools

13bet Responsible Gaming Tools – Full Details

Once you log in to 13bet and go to Account Settings, you will find all the tools listed below. They are completely free and available to use at any time.

Deposit Limit

Daily/Weekly/Monthly limits. Reductions are instant; increases take 7 days.

Loss Limit

Session automatically ends when a set loss amount is reached.

Time Limit

Decide in advance how many hours you will play per session.

Betting Limits

Set a maximum stake amount for each individual bet.

Cooling-Off

24 hours to 6 months—set your own break.

Self-Exclusion

From 1 week to permanent—keep your account closed.

How to Activate Self-Exclusion

1
Log in to your account

Log in to 13bet with your username and password.

2
Go to Settings Menu

Click the profile icon in the top right corner and look for the "Responsible Gaming" option.

3
Select a Duration

Choose how long you want to take a break—1 week, 1 month, 6 months, or permanently.

4
Confirm

Once confirmed, it takes effect immediately and cannot be reversed before the period ends.

Recommendation

10 Golden Tips for Playing Safely

Following these tips will keep your 13bet experience enjoyable and in control at all times.

Set Your Budget First: Decide how much you are willing to spend before you start playing. Once that budget is gone, call it a day—there is always tomorrow.

Stick to Your Time Limits: Decide how much time you will spend playing each day. Set a timer — when it goes off, take a break.

Don't try to chase your losses: Losing is part of the game. Chasing losses with bigger bets more often than not leads to losing even more.

Don't play on impulse: Never place a bet when you are angry, frustrated, or under the influence of alcohol. Play with a clear head.

Don't Treat Betting as Income: Betting is entertainment. Treat the money you spend as an entertainment expense — don't expect to get it back.

Take Regular Breaks: Avoid playing for hours on end. Take a break every hour—get up and drink some water.

Let Your Family Know: Let your family know how much you are playing. Transparency keeps everyone safe.

Keep other hobbies in your life: There is so much more to enjoy in life. Make time for sports, books, and family too.

Use the Limit Tools: Make use of all of 13bet's responsible gaming tools. They are here for you.

Seek Help When Needed: If you feel you are losing control, don't hesitate to seek help. Reach out to 13bet support or a professional counselor.

For Parents

Guide for Families & Parents

Is someone in your family betting online? Here's how to tell whether it's at a healthy level.

Creating a Healthy Gaming Environment at Home

  • Have an open conversation with your family about betting — awareness matters more than prohibition
  • Ensure no one under the age of 18 can access your account.
  • Keep your device password private and never share it
  • Review account history to monitor the betting activity of family members
  • Educate Children about Online Safety
13bet's Commitment: We strictly prevent anyone under 18 from registering. Verifying age through KYC is both our legal obligation and our moral responsibility.
Self-Assessment

Self-Assessment

Answer the following questions with the past month in mind. Click on any statements that apply to you.

I have bet more than my set budget.

I have been placing bigger bets trying to recover my losses.

I have hidden my betting activity from family or friends.

I was unable to focus on work or studies because of betting.

I have tried to stop but could not.

Felt restless or irritable when unable to bet.

I have borrowed money or taken a loan to fund my betting.

Had arguments or conflicts with family over betting.

FAQ

Responsible Gaming FAQs

Yes, absolutely. Your balance remains secure in your account throughout the self-exclusion period. Once it ends and you log back in, your full balance will be available as normal.

Yes, reducing your limit takes effect immediately. However, increasing your limit requires a 7-day waiting period—this is intentional to prevent impulsive decisions.

A cooling-off period is a fixed break of up to 6 months that ends automatically when the time is up. Self-exclusion is more serious—it can be long-term or permanent, and ending it early is much harder.

Not directly. However, if a family member is concerned, they are welcome to contact our support team. We will assess the situation and take the appropriate steps.

13bet does not provide counseling directly, but our support team can guide you toward professional help. We can share contact information for specialists in gaming addiction.

Play Responsibly, Stay Positive

Join 13bet and play in our safe gaming environment. Your well-being is our success.

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